Shipping policy

Once you order from us we do everything we can to get your order out to you as soon as possible.  Keep in mind some products have a manufacturing lead time, and you will get an email the moment it ships.  We totally understand you want it asap, we would to!  We custom build A-Arms, Swingarms so there can be a small delay while we build for it for you... but we promise it is worth the wait!!! 

Turnaround & Lead Times

Most orders ship within 1-3 days, but some items need more build time. As soon as we pack your item you will receive an email with a tracking number. We thank you for your patience.

  • Small parts 1-2 days to ship
  • A-Arms 1-2 weeks
  • Swingarms 2-3 weeks 

Free Shipping

We offer free shipping in the continental USA on most orders over $200.  This obviously excludes very heavy orders and items.  We do not offer free shipping to Alaska and other areas outside of the continental USA

Shipping Methods

We offer UPS, USPS on our orders for shipping carriers. All shipments of A-arms will ship UPS ground with signature release upon delivery. International orders will be shipped DHL under most circumstances. 

Insurance

If you would like extra insurance on our order it is the customer responsibility to request and cover the actual costs of the insurance to be paid to Fullflight Racing. We are not responsible for lost or miss delivered shipments. These issues are to be taken up with the carrier by the receiving party.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item please contact us. In the event of a return, we are not responsible for any reimbursement for any coating i.e. paint, powdercoat, or chrome plating added to the A-arms applied after the original delivery. All items must be returned and complete and received before new replacement items can be released and shipped. 

Refunds Process

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, in 7-10 business days minus a 15-25% restocking fee and the $28 paid for the original shipping to you. The buyer is responsible for the return shipping cost of shipping items back for a refund. In the event of a return, we are not responsible for any reimbursement for any shipping costs including the original actual shipping cost paid, this also applies to any coating i.e. paint, powder coat, or chrome plating added to the A-arms.